Shipping & Return policy

Shipping Policy :

What are the shipping charges?

Enjoy free shipping on all of our carpets for all domestic orders.

When will my order arrive?

Ready to ship products

Carpets will be delivered to your doorstep within 8 to 12 business days from the date of order for ready to ship products.

Ready in 4 weeks

These products are made to order which means we start weaving the rug after you have placed the order. These products will be delivered to you within 4 to 6 weeks after placing the order.  

Custom orders

We only start making a custom rug after you have placed the order. Total delivery time for custom order will be roughly 4 to 6 weeks from the date of your order.

International order

We ship products around the world. Shipping cost for international shipping will depend on your delivery address. We use a shipping partner to manage all our international deliveries. Email or whatsapp us to confirm the shipping charges for your products. 


Returns Policy :

Unfortunately, we can not accept returns or provide refunds. 
If you would like to cancel your order, please email us at within 24 hours of placing your order and we will help you cancel your order and process a refund. In all other cases, refunds will not be provided.

Product defect

We thoroughly inspect all products before dispatching them to you. In case of a product defect, we would require clear parcel opening videos.